Delivery

We offer worldwide shipping using UK Royal Mail. Shipping costs are calculated by weight and destination. You will be able to select which shipping option you would like on the checkout page. 

We aim to ship all orders within 3-5 working days.

You will receive one email confirmation once at the time of ordering and a second email confirmation once your order has been dispatched.

Delivery estimates are from the date you receive the second email confirming your order has been dispatched. 

Delivery Times

We aim to dispatch all orders within 3-5 working days. You will receive one email confirmation once at the time of ordering and a second email confirmation once your order has been dispatched. Delivery estimates are from the date you receive your second confirmation email stating your order has been dispatched. 

  • UK Express (1st Class) – 1-3 Working Days
  • UK Standard (2nd Class)  – 3-5 Working Days
  • International Express & Tracked (Europe) - 3-5 Working Days
  • International Express & Tracked (Worldwide) - 5-10 Working Days
  • International Standard (Europe) - 5-7 Working Days
  • International Standard (Worldwide) - 7-12 Working Days

Packaging

We take great care to package each and every order safely, securely, and sustainably.

All of our bespoke items are wrapped in black tissue paper and sealed with an Old Operating Theatre Museum & Herb Garret sticker, and all our fragile items are wrapped with extra paper and cardboard for added protection.

Gifts

We include a free postcard with every online shop order. If your order is a gift being sent to someone else, you can include a note in the Special Instructions box at checkout of what you would like to have written on the postcard.